What customers say about Chanatry Chiropractic

Chanatry Chiropractic in Jacksonville, FL has accumulated 250 customer reviews spanning from September 2014 through March 2026, reflecting a remarkably consistent overall sentiment score of 0.92, with 99.6% of reviews classified as positive and just 0.4% negative. No aspect category in the dataset falls below the 70% positive threshold, indicating an absence of meaningful negative patterns across any measured dimension of service.

Professionalism and Conduct was the most frequently cited aspect, appearing in 166 reviews with a 100% positive rate, closely followed by Courtesy and Friendliness at 162 mentions and 100% positive. Technical Knowledge and Expertise was noted in 143 reviews, also at 100% positive. Problem Resolution and Effectiveness drew 85 mentions at 97.6% positive, and Communication and Updates appeared in 51 reviews at 98% positive. Scheduling and Booking Ease was mentioned 22 times with a 95.5% positive rate, the lowest of any aspect, though still well above any threshold of concern. Cleanliness, Responsiveness, Punctuality, and Pricing each had fewer than 11 mentions, all at 100% positive.

Among named staff members, Mike was the most frequently mentioned individual with 57 references and a 5.0 average rating. The Chanatry name appeared 38 times at 5.0, followed by Rouse with 15 mentions and a 4.9 average, Paige with 8 mentions at 5.0, and Michael with 5 mentions at 5.0. Services mentioned most often include general Chiropractic Care in 140 reviews at 100% positive, Chiropractic Adjustment in 57 reviews at 100%, Acupuncture in 37 reviews at 100%, Massage Therapy in 20 reviews at 100%, and Chiropractic Treatment in 16 reviews at 100%.

Thematically, 176 reviews addressed Chiropractic Care at 100% positive, 102 covered Staff and Doctor Quality at 100%, and 68 discussed the Overall Patient Experience at 98.5% positive. Pain Relief and Recovery was noted in 62 reviews at 100% positive, while Accident and Injury Recovery appeared in 25 reviews, also at 100%. Long-Term Care and Loyalty was a recurring theme in 27 reviews at 96.3% positive. Specialty topics including Acupuncture and Dry Needling, Prenatal Care, and Personalized Care each carried 100% positive sentiment. Sentiment trend across the review period is classified as stable, suggesting consistent performance over time rather than a trajectory of improvement or decline.